Strategic Policy

Mission of the ICP Group

To provide relevant and competitive value to the client in satisfying their current and future logistical needs and expectations.

This value contribution is also aimed at the stakeholders in the environment where the organisation interacts, through its involvement in the collective objectives of sustainable, social and environmental development.

ICP’s Management is firmly committed to complying with the current applicable Regulations and Legislation, as well as with other requirements that the organisation subscribes to and that regulate aspects related to quality, environment and safety.

VISION of the ICP Group

To become the leading strategic ally for our clients and suppliers, turning their objectives into ours. To do this, we get involved in our clients’ competitive strategies through our integration and that of our suppliers in their business culture.

To develop a solid and leading position in the best market segments.

To understand our main competitors, as well as their strengths and weaknesses.

Values of the ICP Group

The corporate values that define ICP are as follows:

CLIENT FOCUS

We identify and analyse our clients’ current and future needs, perceptions, preferences and behaviours.

INNOVATION AND DEVELOPMENT

We are committed to research and innovation as a strategy to anticipate and adapt to the demands of a sector that is constantly evolving.

TEAM SPIRIT

We are committed to people, promoting teamwork, recruiting talent and the involvement and engagement of everyone in the development and success of the company.

BRAND IMAGE

We build a brand image that represents our identity and our corporate culture. We use the most efficient promotional and marketing tools to communicate it.

EXCELLENCE

We keep a tight control over our products and services, seeking the highest level of excellence.

STRATEGIC PLANNING

We are constantly analysing, developing and implementing new projects to achieve goals and objectives.

ICP GROUP ENVIRONMENTAL COMMITMENT

At the ICP Group we are firmly committed to continuous improvement in relation to our activity and its performance with respect to the Environment, a policy that is also endorsed by the ISO 14001 certification for our Environmental Management System.

Fundamental points of our Environmental Policy:

Comply with current environmental regulations and any other requirements subscribed to by the company in this area.
Protect the environment, including preventing pollution, reducing waste and resource consumption and committing to recovery and recycling rather than disposal.
Reduce any significant environmental impacts of new activities by adopting integrated environmental management planning and procedures.
Extend the decision to protect the environment to suppliers, subcontractors, customers and all ICP Group staff through training and awareness-raising.
To include environmental policy in the ICP Group’s corporate strategy, recognising its priority as a determining factor in sustainable development, incorporating environmental criteria in planning and decision-making processes.

OBJETIVES OF THE GROUP ICP

The ICP Group has the following strategic objectives:

SUSTAINABILITY

To meet the current and future needs of the company and its stakeholders, ensuring a balance between economic growth, care for the environment and social well-being.

INTERNATIONAL EXPANSION

To expand our international presence to serve the main European cities.

CONTINUOUS IMPROVEMENT

Implement systems to identify opportunities for improvement, rank them by importance and develop them.

CUSTOMER ACQUISITION AND LOYALTY

Detect the needs of new clients from different sectors and develop tailor-made solutions adapted to their activity and business volume. Offering close advice, creating empathetic links and nurturing relationships of trust in order to achieve customer loyalty over time.

TECHNOLOGICAL LEADERSHIP

We constantly develop and incorporate the latest technology to always achieve the greatest competitive advantage in the market.

TRAINING AND PROFESSIONAL DEVELOPMENT

To promote the continuous training of our employees to ensure their professional development and the positive evolution of the company.