Strategic Policy

To provide relevant and competitive value to the client in satisfying their current and future logistical needs and expectations.
This value contribution is also aimed at the stakeholders in the environment where the organisation interacts, through its involvement in the collective objectives of sustainable, social and environmental development.
ICP’s Management is firmly committed to complying with the current applicable Regulations and Legislation, as well as with other requirements that the organisation subscribes to and that regulate aspects related to quality, environment and safety.

To become the leading strategic ally for our clients and suppliers, turning their objectives into ours. To do this, we get involved in our clients’ competitive strategies through our integration and that of our suppliers in their business culture.
To develop a solid and leading position in the best market segments.
To understand our main competitors, as well as their strengths and weaknesses.
The corporate values that define ICP are as follows:
CLIENT FOCUS
We identify and analyse our clients’ current and future needs, perceptions, preferences and behaviours.
INNOVATION AND DEVELOPMENT
We are committed to research and innovation as a strategy to anticipate and adapt to the demands of a sector that is constantly evolving.
TEAM SPIRIT
We are committed to people, promoting teamwork, recruiting talent and the involvement and engagement of everyone in the development and success of the company.
BRAND IMAGE
We build a brand image that represents our identity and our corporate culture. We use the most efficient promotional and marketing tools to communicate it.
EXCELLENCE
We keep a tight control over our products and services, seeking the highest level of excellence.
STRATEGIC PLANNING
We are constantly analysing, developing and implementing new projects to achieve goals and objectives.
ICP GROUP ENVIRONMENTAL COMMITMENT
At the ICP Group we are firmly committed to continuous improvement in relation to our activity and its performance with respect to the Environment, a policy that is also endorsed by the ISO 14001 certification for our Environmental Management System.
Fundamental points of our Environmental Policy:
OBJETIVES OF THE GROUP ICP
The ICP Group has the following strategic objectives:
SUSTAINABILITY
To meet the current and future needs of the company and its stakeholders, ensuring a balance between economic growth, care for the environment and social well-being.
INTERNATIONAL EXPANSION
To expand our international presence to serve the main European cities.
CONTINUOUS IMPROVEMENT
Implement systems to identify opportunities for improvement, rank them by importance and develop them.
CUSTOMER ACQUISITION AND LOYALTY
Detect the needs of new clients from different sectors and develop tailor-made solutions adapted to their activity and business volume. Offering close advice, creating empathetic links and nurturing relationships of trust in order to achieve customer loyalty over time.
TECHNOLOGICAL LEADERSHIP
We constantly develop and incorporate the latest technology to always achieve the greatest competitive advantage in the market.
TRAINING AND PROFESSIONAL DEVELOPMENT
To promote the continuous training of our employees to ensure their professional development and the positive evolution of the company.