ICP CANARY ISLANDS
The same ICP capabilities, now in the Canary Islands
Operations, logistics, technology, customer care, after-sales service and repairs for companies looking to operate in the Canary Islands and Canary Islands businesses aiming to expand their reach.
TWO STARTING POINTS. ONE SEAMLESS OPERATION
Where do you need to operate from?
Identify your situation and discover what changes when ICP manages your entire operation end to end.
You want to sell in the Canary Islands without treating them as an exception.
What's holding you back today
- Stock located far from demand
- Lead times and costs that are difficult to control
- Complex customs procedures, returns and issues
- Products that need to be shipped elsewhere for repairs
How ICP solves it
- Local stockholding and order fulfilment
- Distribution and customs management
- Returns and after-sales service in the Canary Islands
- Tracking integrated with your systems
Operate in the Canary Islands with the same level of control as on mainland Spain.
Your business is based in the Canary Islands and needs the capacity to grow.
What's limiting you today
- Fragmented inter-island distribution
- Demand peaks that put operations under pressure
- Disconnected channels and suppliers
- Expanding to mainland Spain requires infrastructure
How ICP solves it
- Centralised, scalable operations
- Inter-island coordination
- Connection to the ICP network
- B2B, B2C and omnichannel operations under one management model
Grow within and beyond the Canary Islands without duplicating your operations.
INFRASTRUCTURE · PEOPLE · TECHNOLOGY
Our own local presence to manage the entire operation.
We are more than a storage facility or a transport network. From the Canary Islands, we integrate people, facilities, systems and processes with the rest of ICP’s operational network.
INFRASTRUCTURE · PEOPLE · TECHNOLOGY
Our own local presence to manage the entire operation.
We are more than a storage facility or a transport network. From the Canary Islands, we integrate people, facilities, systems and processes with the rest of ICP’s operational network.
COMPLETE CAPABILITIES
Everything your operation needs, integrated.
One model connecting your sales channels with operations, delivery and everything that happens afterwards.
01
B2B, B2C and omnichannel operations
Receiving, storage, inventory, picking, customisation and dispatch for e-commerce, marketplaces, retail and professional distribution.
02
Transport and distribution
We coordinate the right network for each order, destination and service level, maintaining end-to-end tracking through one operation.
03
Customs and Canary Islands taxation
We manage the customs and tax procedures associated with movements between the Canary Islands, mainland Spain and other destinations.
04
Technology and integration
We connect ERP, e-commerce, marketplaces, OMS, WMS and CRM to integrate stock, orders, transport, issues and returns.
05
Customer care and reverse logistics
We manage enquiries, issues, exchanges and returns while retaining full information about each product’s journey.
06
After-sales service and repairs
Diagnostics, repairs, replacements and refurbishment in the Canary Islands to reduce shipments and resolution times.
01 · Case opening and collection
We identify the product, issue and warranty coverage from the first contact.
02 · Diagnosis and decision
Repair, replace, refurbish or apply the agreed solution.
03 · Intervention and testing
We document the work carried out, spare parts and technical checks.
04 · Return and tracking
We complete the process while keeping the customer and brand informed.
ONE UNIFIED MANAGEMENT MODEL
One operation. Every channel.
ICP CANARY ISLANDS
LET’S TALK ABOUT YOUR OPERATIONS
What do you need to solve in the Canary Islands?
Whether you want to bring your mainland operations closer to the Canary Islands or grow a Canary Islands-based business, we design a solution tailored to your channels, products and systems.